earnph15 Privacy Policy

1. Introduction

1.1 earnph15 is committed to protecting the privacy and personal data of all players and visitors to the earnph15 platform. This Policy has been prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

1.2 earnph15 acts as the personal information controller in respect of the personal data collected through the earnph15 platform. This means earnph15 determines the purposes and means of processing your personal data.

1.3 This Policy applies to all personal data collected through the earnph15 website, mobile platform, customer support channels, and any other earnph15 service. It should be read alongside the earnph15 Terms & Conditions.

1.4 If you have any questions about this Policy or how earnph15 handles your personal data, please contact our Data Protection Officer using the details provided in Section 12 of this Policy.

2. Personal Data We Collect

2.1 Registration Data. When you create an earnph15 account, we collect your full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility to use the earnph15 platform, and comply with our legal obligations.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering regulations and to verify that you are at least 21 years of age, earnph15 may collect copies of government-issued identification documents such as your PhilSys National ID, passport, driver's licence, UMID, SSS ID, or voter's ID. We may also collect proof of address documents.

2.3 Financial Data. earnph15 collects information about your deposits, withdrawals, and transaction history on the platform. We also collect payment method details such as your GCash mobile number, PayMaya account details, or bank account information (BPI, BDO, Metrobank) as necessary to process transactions. Full payment card numbers are never stored on earnph15 servers.

2.4 Gaming Activity Data. earnph15 records your gaming activity on the platform, including games played, wagers placed, wins and losses, session duration, and bonus usage. This data is used to operate the platform, detect fraud, and support responsible gaming initiatives.

2.5 Technical Data. When you access the earnph15 platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type, and session data. This information is used for security monitoring, fraud prevention, and platform optimisation.

2.6 Communications Data. If you contact earnph15 customer support via live chat or email, we retain records of those communications to resolve your query and improve our service quality.

2.7 Marketing Preferences. If you opt in to receive promotional communications from earnph15, we record your marketing preferences. You may withdraw your consent to receive marketing communications at any time by contacting our support team.

3. How We Use Your Personal Data

3.1 earnph15 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your earnph15 player account;
• Identity Verification: To verify your identity and age in compliance with applicable regulations;
• Transaction Processing: To process deposits, withdrawals, and bonus credits via GCash, PayMaya, BPI, BDO, and Metrobank;
• Platform Operation: To provide access to JILI slots, live dealer games, bingo, sports betting, and all other earnph15 services;
• Customer Support: To respond to your enquiries and resolve account issues;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Responsible Gaming: To monitor gaming patterns and provide responsible gaming tools and interventions where appropriate;
• Legal Compliance: To comply with applicable Philippine laws, regulations, and gaming authority requirements;
• Platform Improvement: To analyse usage patterns and improve the earnph15 platform, game selection, and user experience;
• Marketing: To send you promotional offers and updates about earnph15, where you have consented to receive such communications.

4. Legal Basis for Processing

4.1 earnph15 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and earnph15 (i.e., to operate your player account and provide gaming services);
• Legal Obligation: Processing is necessary to comply with earnph15's legal obligations, including anti-money laundering requirements and age verification obligations;
• Legitimate Interests: Processing is necessary for earnph15's legitimate interests in fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent: Where earnph15 relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time.

5. Data Sharing and Disclosure

5.1 earnph15 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5.2 earnph15 may share your personal data with the following categories of third parties, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions;
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by earnph15;
• Game Providers: JILI Games and other licensed game providers whose titles are available on the earnph15 platform, to the extent necessary to operate those games;
• IT and Security Providers: Cloud hosting, cybersecurity, and fraud detection service providers engaged by earnph15;
• Regulatory Authorities: Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, and other government bodies, where required by law or court order;
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by earnph15, subject to confidentiality obligations.

5.3 All third parties with whom earnph15 shares personal data are required to process that data in accordance with applicable data protection laws and earnph15's data processing requirements.

6. Data Retention

6.1 earnph15 retains your personal data for as long as your earnph15 account remains active and for such additional period as is required by applicable law or regulation.

6.2 In accordance with Philippine anti-money laundering regulations, transaction records and identity verification documents are retained for a minimum of five (5) years following the closure of your account or the completion of the relevant transaction.

6.3 Where earnph15 no longer has a legal or legitimate basis to retain your personal data, we will securely delete or anonymise it in accordance with our data retention procedures.

7. Data Security

7.1 earnph15 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls and authentication requirements for earnph15 staff, regular security assessments and penetration testing, and incident response procedures.

7.2 While earnph15 takes data security seriously, no method of transmission over the internet or electronic storage is completely secure. earnph15 cannot guarantee the absolute security of your personal data.

7.3 You are responsible for maintaining the confidentiality of your earnph15 account credentials. Please notify our support team immediately if you suspect that your account has been compromised.

8. Cookies and Tracking Technologies

8.1 The earnph15 platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyse platform usage. The types of cookies used by earnph15 include:

• Essential Cookies: Required for the earnph15 platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings on the earnph15 platform.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the earnph15 platform, helping us improve our services.
• Marketing Cookies: Used to deliver relevant promotional content to you, where you have consented to receive marketing communications from earnph15.

8.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the earnph15 platform.

9. Your Data Rights

9.1 Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by earnph15:

• Right to be Informed: The right to be informed about how earnph15 collects and uses your personal data (as set out in this Policy);
• Right of Access: The right to request a copy of the personal data earnph15 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to earnph15's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe earnph15 has mishandled your personal data.

9.2 To exercise any of the above rights, please contact the earnph15 Data Protection Officer using the contact details in Section 12. earnph15 will respond to all data rights requests within thirty (30) days of receipt.

10. Children's Privacy

10.1 The earnph15 platform is strictly intended for individuals aged 21 and above. earnph15 does not knowingly collect personal data from individuals under the age of 21. 🔞

10.2 If earnph15 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an earnph15 account, please contact our support team immediately.

11. Changes to This Privacy Policy

11.1 earnph15 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, earnph15 will notify registered players via email or a prominent notice on the earnph15 platform prior to the changes taking effect.

11.2 The date at the top of this Policy indicates when it was last updated. Your continued use of the earnph15 platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

11.3 We encourage you to review this Privacy Policy periodically to stay informed about how earnph15 protects your personal data.

12. Contact Us

12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by earnph15, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 inside your earnph15 account dashboard
• Response Time: earnph15 aims to respond to all privacy-related enquiries within 30 days

12.2 If you are not satisfied with earnph15's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.